The Excellence In Retail Award is all about celebrating the people who make shopping a joy. We’re looking for those retail superstars who don’t just fill shelves, but truly look after their customers. Whether it’s a beloved high-street staple or a hidden-gem boutique, this award is a big ‘thank you’ to the teams who go the extra mile to make every visit feel special.

In a fast-changing world, these businesses use their creativity and a genuine human touch to set the bar higher for everyone. We want to celebrate the shops that turn a simple errand into a great experience and build real, lasting friendships with their local community.