The Guest Experience Award is our way of celebrating the heart of North West hospitality. We’re looking for the places that make every guest feel like the only guest. Whether it’s a grand, historic hotel or a boutique B&B, this award is for the teams who go the extra mile to make sure your stay is nothing short of wonderful.

From a warm greeting at the door to the little touches in your room that make you feel at home, these hotels and guest accommodation providers are the best at what they do. They don’t just provide a bed for the night; they create those special, happy memories that stay with you long after you’ve headed home.